How long does the delivery take?
Typically, our delivery times fall within the 7–12 business day range on average. However, the actual duration may vary, either arriving a bit sooner or taking a bit longer, depending on the specific country of delivery.
Do you deliver products internationally?
We proudly offer international delivery for our products.
I have entered my address incorrectly.
Oh no! If you've accidentally entered your address incorrectly, no worries! We understand that these things can happen. Please reach out to our customer service at firstname.lastname@example.org as soon as possible. We'll do our best to assist you in correcting the information before the order is shipped.
Can I cancel my order?
Our team works quickly to process orders. If you decide to cancel, please reach out via email within 24 hours of placing your order. Unfortunately, if the 24-hour window has passed, we won't be able to accommodate cancellation requests. We appreciate your understanding as we strive to deliver your orders efficiently and promptly. If you have any further questions or concerns, don't hesitate to contact us. Your satisfaction is our priority!
Is your jewelry hypoallergenic?
We are happy to share that our jewelry is hypoallergenic and crafted with your comfort in mind. We understand the importance of wearing jewelry without the worry of irritation, especially for those with sensitive skin. Our pieces are thoughtfully designed using hypoallergenic materials, allowing you to step up with confidence.
Is your jewelry tarnish-free?
Yes, indeed! We take pride in creating jewelry that stands the test of time. Our pieces are designed to resist tarnishing, meaning they maintain their beautiful shine over the long haul. You can count on our jewelry to stay as dazzling as the day you first fell in love with it. No need to worry about dullness or discoloration; we've got you covered for enduring, radiant style!
If the product is out of stock, can I add it to a waitlist?
Absolutely! We understand how keenly you may be anticipating a specific item. Unfortunately, if the product is currently unavailable, we don't have a formal waitlist option. However, you can stay in the loop for updates on restocks by subscribing to our newsletter or keeping an eye on our social media channels. We often announce restocks and new arrivals there.