Returns & Exchanges

Thanks a million for choosing Jedazzle to be a part of your jewelry journey. Your satisfaction is our top priority; we genuinely want to ensure that you are delighted with your purchase.

We get it – sometimes things might not hit the spark you were hoping for. No worries, we got your back! We've crafted a Returns and Exchanges Policy designed to ensure your satisfaction.

Returns & Exchanges:

We accept returns and exchanges on all products with original tags and packaging within 15 days of the purchase date for a full refund. All returns and exchanges are subject to a return shipping fee of $7.99, which will be deducted from the total refund amount.

What can I return?

We welcome all returns, However, to maintain the highest standards of hygiene, we kindly request that returned items remain unworn.

How do I return my item(s)?

To start a return, simply get in touch with our customer service team by reaching out to us at support@jedazzle.com. Once you've initiated the process, securely pack the unworn item, ensuring it's placed in its original packaging. Our team will walk you through the rest of the steps to make sure your return is smooth sailing. We're here to make it easy for you. If you have any questions or need a hand at any point, don't hesitate to reach out to our friendly customer service team.

When will i receive my refund?

You'll be automatically refunded on your original payment method. Please allow 7-10 business days for your bank to process the refund.

Final sale products?

Unfortunately, no returns or exchanges are allowed for final sales products. We want you to be head over heels with your choice, so make sure you're absolutely in love before sealing the deal.